Returns & Exchanges
At Khanum’s, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange any item within 14 days of receipt, provided it is in its original, unworn condition with all tags attached.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing